Y U C K , B
R O WN
WHY CUT PESTICIDES?
SUPER-INTENDENT
May 2009
www.golfdom.com
When the golfer tapped the putt and
watched his ball’s lengthy journey end
with a sweet-sounding clang in the cup,
the maintenance worker nearby began
applauding as if Tiger Woods sank the shot.
“Great putt!”
the worker cheered while
clapping enthusiastically.
It was only the reaction from a gallery of
one, but it was a very meaningful reception to the golfer. In fact, the player was
so touched by the applause that he phoned
the worker’s boss, Certified Superintendent
Dennis Lyon, to tell Lyon how touched he
was by the action. To Lyon, the scene was
the epitome of awesome and unrivaled
customer service.
THE MAGAZINE FOR SUPERINTENDENTS
Growing the Game [ PART 2 ]
